About

About

My name is Shantel, and I am a writer with a background in interior decorating, arts patron engagement, and administrative experience in architecture firms, I bring both creative insight and operational fluency to every project. My writing is informed by applied studies in design and culture, extensive writing coursework, and a genuine passion for these industries.

My writing is ideal for design studios, galleries, and cultural organizations seeking thoughtful, creative content.

My approach is to ensure writing pieces are unique to client products, services, motives and perspectives. Above all, I am a communicator and I appreciate that every organization is different. Presenting each client as unique, is integral to upholding their brand. My experience in writing and editing allows me to provide descriptive, original and well-thought out quality writing services to a diverse clientele in the interior design, decor brands and arts organizations.

My writing is informed by applied studies in design and culture, extensive writing coursework, and a genuine passion for these industries.

I hold a business and liberal arts degree, a diploma in finance, a diploma in marketing and public relations, and a diploma in interior design. I continuously participate in educational opportunities to stay up-to-date with my field of professional communications and writing.

I like to develop business relationships and become a preferred resource.

Shantel Susan, Writer & Communications Professional

My 4 Working Principles

Quality Standards

My services are performed with accuracy, consistency and an intrinsic quality that builds client trust.

Timeliness

Clients need certain work to be completed, well – yesterday. That’s why I work diligently to be flexible to client schedules and timelines.

Integrity

Integrity, confidentiality and honesty are a primary focus when interacting with clients, their information and their requirements.

Service Orientated

Client service requirements are a top priority, therefore quality communication, organization and detailed preparation and follow-up are central to achieving this goal.

My Differentiating Qualities

Communicative

I make it my priority to communicate with you in a timely fashion and to not leave you guessing about anything related to your work.  I want you to feel reassured that I am part of your team and understand what you are trying to accomplish.  I view my work as being collaborative, and that begins with quality communication.  This also makes our working relationship more pleasant and productive.

Authentic

My background is in the design and arts sectors, so there is a substantial understanding about what it takes to start, maintain and create a thriving studio, practice or organization. I understand the operational and strategic differences and

Creative

I am creative at composing, editing or creating as needed.  I also have unique skills to offer as a story teller. Some client requirements may be quite straightforward, while others need a more inventive solution.  Whatever the scenario, I am a problem solver and I will give you several suggestions to accomplish what you require. As I like to work with a variety of industries and clients, there sometimes needs to be a research component to effectively write original material – that is my guarantee.

Organized

From the start, I ask the questions necessary to gain a clear understanding of what you require and what you are wanting to achieve. From there I plan how I am going to accomplish your work and estimate the time that it will take.  I am highly organized and try to limit the number of times that I need to interact with you.  This orderly approach helps me to avoid bothering you and wasting time.